Unconditional Bontrager Guarantee Crash Replacement Guarantee
If for any reason you're not satisfied with a Bontrager aftermarket purchase, With our Crash Replacement Guarantee, we will provide you with a free replacement
return the item, along with the original sales receipt to the original place of helmet if it is involved in a crash within the first year of ownership. Simply contact us
purchase within 30 days for an exchange or refund. Think of it as a 30-day test ride. or your local retailer with the crashed helmet, original sales receipt, details of the
This guarantee includes Bontrager aftermarket components, clothing and accessories. incident and a return address for your replacement.
Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded.
Used items must be cleaned for a return. If you send merchandise that is not cleaned
or laundered, we will return it to you at your expense.
At Bontrager, we stand behind our products and want you to be confident in your purchase. That's why we offer a limited warranty that covers defects in workmanship and materials for Bontrager and Trek branded products. Visit your local authorised Trek retailer to get started.
Warranty covers only Bontrager and Trek products. Any products not explicitly outlined here are omitted.
2 yearsBrakes, baskets, computers, fenders, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seat posts, stems, tools, water bottle cages, wheels1 yearBags, bar tape, clothing, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tyres, tubes
• Normal wear and tear
• Improper installation or assembly
• Improper follow-up maintenance
• Damage or failure due to accident, misuse, abuse or neglect
• Labour charges for part replacement