Unconditional Bontrager Guarantee Crash Replacement Guarantee
If for any reason you're not satisfied with a Bontrager With our Crash Replacement Guarantee, we will provide
aftermarket product, return the item, along with the you with a free replacement helmet if it is involved in a
original sales receipt to the original place of purchase crash within the first year of ownership. Simply contact us
within 30 days for an exchange or refund. Think of it or your local retailer with the crashed helmet, original sales
as a 30-day test ride. receipt, details of the incident, and a return address for
This guarantee includes Bontrager aftermarket components,
clothing and accessories. Bontrager OE (original equipment)
componentry sold as part of a bicycle is excluded. Used items
must be cleaned for a return. If you send merchandise that is
not cleaned or laundered, we will return it to you at your expense.
Bontrager stand behind their products and want you to be confident in your purchase. That's why we offer a limited warranty that covers defects in workmanship and materials for Bontrager and Trek branded products.
Warranty covers only Bontrager and Trek products. Any products not explicitly outlined here are omitted.
2 years - Brakes, baskets, computers, fenders, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seat posts, stems, tools, water bottle cages, wheels1 yearBags, bar tape, clothing, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tyres, tubes
• Normal wear and tear
• Improper installation or assembly
• Improper follow-up maintenance
• Damage or failure due to accident, misuse, abuse or neglect
• Labour charges for part replacement