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Unconditional Bontrager Guarantee                                                  Crash Replacement Guarantee                                                                       

If for any reason you're not satisfied with a Bontrager                           With our Crash Replacement Guarantee, we will provide 

aftermarket product, return the item, along with the                               you with a free replacement helmet if it is involved in a  

original sales receipt to the original place of purchase                           crash within the first year of ownership. Simply contact us

within 30 days for an exchange or refund. Think of it                             or your local retailer with the crashed helmet, original sales 

as a 30-day test ride.                                                                              receipt, details of the incident, and a return address for

                                                                                                                your replacement.

This guarantee includes Bontrager aftermarket components,

clothing and accessories. Bontrager OE (original equipment)

componentry sold as part of a bicycle is excluded. Used items

must be cleaned for a return. If you send merchandise that is

not cleaned or laundered, we will return it to you at your expense.

Bontrager Warranty

Bontrager stand behind their products and want you to be confident in your purchase. That's why we offer a limited warranty that covers defects in workmanship and materials for Bontrager and Trek branded products. 

Warranty covers only Bontrager and Trek products. Any products not explicitly outlined here are omitted.

2 years - Brakes, baskets, computers, fenders, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seat posts, stems, tools, water bottle cages, wheels1 yearBags, bar tape, clothing, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tyres, tubes

Warranty does not cover:

• Normal wear and tear
• Improper installation or assembly
• Improper follow-up maintenance
• Damage or failure due to accident, misuse, abuse or neglect
• Labour charges for part replacement

***Sale items can only be returned for exchange / instore credit. No refunds will be given***