We are accepting online orders but because of the current situation dispatch times will be longer than usual.
Following on from the government announcement on the 23rd March there is an exemption to allow bike shops to remain open. This allows us to continue trading and facilitating cycling as one of the permitted exercise and transport forms.
However, we also have to be mindful of the public and our staff safety, so we are operating within strict limitations.
**Our main store is closed to the public** We will, however, be open a few mornings each week to fulfil any orders which we have have recieved. We are mainly working remotely and strongly advise you to call / webchat or email us with any queries. Please also call ahead first before planning to travel to the shop.
We still have lots of bikes due for collection and are still able to sell new bikes and any accessories you may need.
We would ask you to use the telephone, webchat, email, or the 'make an enquiry' form on our web page to get in touch with us where our experienced staff can then discuss and guide you to the correct bike/product and answer any queries you may have.
Delivery/Collection and payment arrangements;
We are able to deliver new bikes to your home, (Free delivery within 15 miles of NN10 6FH, outside of the 15 miles there will be a £10 charge, up to a maximum of 25 miles) however, if you're able to collect, that is great as we are running on reduced staffing levels.
When handing over bikes we will sanitize handle bars, saddles and top tubes as best as possible. The handover of any item will be from a safe distance, and we would ask you to observe the 2 metre rule.
We also ask, where possible, for you to call us to pay for goods over the telephone as this helps minimise contact.
Our workshop is currently closed, however, If you are a key worker and need your bike for work, we will do our best to help you. Please ring beforehand before bringing any bike to us.
I'm sure the above arrangements will change again over the coming weeks so I ask you to be patient and keep and eye on our website and social media platforms for any new developments.
Thank you for your custom and support.
The team at AJ Cycles