If, for any reason, you’re not satisfied with your Bontrager purchase, return the item with a proof of purchase to us within 30 days for an exchange or in-store credit.
This guarantee includes Bontrager aftermarket components, clothing and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. Used items must be cleaned for a return. If you send merchandise that is not cleaned or laundered, we will return it to you at your expense.
Bontrager Crash Replacement Guarantee
With Bontrager’s Crash Replacement Guarantee, Bontrager will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. All you will need to do is contact us with the crashed helmet, original sales receipt, details of the incident and a return address for your replacement.