Information about returning your purchase

To return an item for refund or exchange please follow these simple steps.

Accessories / Parts


If any product or bicycle has incurred a manufacturing defect, AJ Cycles will offer to exchange this product or offer a refund.

We here at AJ Cycles try to complete every order to 100% accuracy, but as we are all human, mistakes can happen. If this unfortunate event happens to you will we act upon it immediatley to get the issue resolved. Just follow these steps.

If you are still unsure on what to do, please don't hesitate to contact one of the AJ Cycles team members on 01933 353238